Earlier this week, my Droid X phone lost all network connectvity. Seriously, ALL network connectivity. It struck me as bizarre, because one of my co-workers has the exact same phone, also on Verizon Wireless, and his was working fine.
I tried every trick in the book - airplane mode on / off, power cycling, removal of the battery for 5 minutes, even toggling the data sync settings.
After no results, I decided to give Verizon Wireless customer support a try; yes my last resort! Surprisingly, they were helpful.
Turns out that Verizon Wireless was experiencing a data outage - but only for customers with usage controls! Odd, huh? I asked them to turn off my usage controls and that fixed the problem.
